Living in a managed community is a partnership. To help your association run smoothly and keep owners informed, we want to remind owners of the digital features that can help you gain immediate access to information without waiting.
1. Speed and Accuracy Over the Phone
While we are always here to help, phone calls often lead to “phone tag” or manual note-taking. Email is the most efficient way to communicate because:
- It creates a paper trail: You have a permanent record of your requests and our responses.
- Direct Routing: Emails can be instantly forwarded to the specific vendor or manager who can solve your problem.
- Backup information: Emails allow you to include pictures or other information needed to resolve your problem. When sending pictures, you should always take them from a distance to see the perspective of the issue and not just a close-up.
- Labeling Emails: When you are emailing your manager or management team, please put the name of your association or address in the subject line. This helps us identify your request more quickly.
2. Real-Time Updates on Your Unit
We send updates and reminders directly to your inbox, so you are never caught off guard. Checking your email regularly ensures you aren’t surprised by a rule change or an upcoming maintenance project that might affect your parking or water service. Make sure advantage-management.com is on the allow list to ensure our emails are delivered to your inbox.
3. Financial Transparency at Your Fingertips
The Owner Web Portal is your secure 24/7 financial hub. Instead of waiting for a return call to check your balance, you can log in instantly to:
- View your current balance and payment history.
- Check due dates to avoid late fees.
- Review year-end financials and the annual budget.
4. Direct Access to Community Knowledge
Missed a meeting? You don’t have to call to find out what happened. The portal hosts a digital library of approved meeting minutes.
Want to know what’s in your rules? All of your association’s governing documents are stored on the secure portal. This includes the Declaration, Bylaws, and Rules and Regulations.
The Advantage Management website is full of articles you might find helpful for Community living. The past articles can be found at Articles. A helpful one is what is considered an emergency and when to call the emergency line.
5. Avoiding the “Hidden” Costs of Silence
Missing a digital notice about an assessment or a minor violation can lead to unnecessary fines or legal escalations. By making it a habit to monitor your email and your account, you protect your finances and maintain a positive relationship with the board.
Need to sign up for automatic payment, click our easy-to-fill-out digital form
Do you need to update anything on your account, like a phone number, email address, certificate of insurance, or emergency contact information? You can click our digital form to update everything.
Action Step: Activate Your Portal Today
If you aren’t using the Owner Web Portal, you are missing out on the easiest way to manage your home.
Log in to Advantage-Management.com and then current owners to:
- Check account balances.
- Read governing documents and meeting minutes.
- View budgets and year-end financials.
Need an invite? Please email your property manager directly to receive a fresh activation link.
Recent Comments